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Interview January 3, 2025

From Compliance to Resilience: How Tech and AI are Shaping DORA's Future

Natalie Druckmann, VP, Head of EMEA, CertaLinkedIn profile for Natalie Druckmann

As financial institutions grapple with the complexities of the Digital Operational Resilience Act, the role of technology and AI in compliance has never been more critical. In this discussion, Natalie Druckmann, Head of EMEA at Certa, explores the essential technologies supporting DORA's five pillars, the pitfalls of poor processes, and how organizations can build sustainable resilience by thinking ahead.

To achieve effective DORA compliance, organizations must leverage technology solutions tailored to the regulation's five pillars, including platforms for internal risk management, incident management, third-party risk management, testing automation, and threat intelligence sharing.

However, technology alone cannot fix faulty processes—companies must prioritize internal process readiness before implementing tools. Building long-term resilience requires investing in flexible, scalable, and future-proof platforms that can adapt to regulatory changes.

Additionally, AI is emerging as a game-changer, enabling organizations to analyze vast datasets, automate repetitive tasks, and improve efficiency, making it a critical component for future regulatory compliance and operational resilience.

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