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Article June 18, 2025

Anticipating the Unthinkable: Strengthening Operational Resilience through Scenario Planning

Anticipating the Unthinkable: Strengthening Operational Resilience through Scenario Planning

Stefana Brown, Group Technology and Data Risk Director, L&G, Legal & GeneralLinkedIn profile for Stefana Brown

As regulators demand proof of true operational resilience, risk leaders must evolve scenario planning beyond tick-box compliance to reflect complex, systemic, and multi-party realities.

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In an evolving risk landscape where non-financial threats such as cyberattacks, geopolitical instability, and technology failures loom large, scenario planning has become a cornerstone of effective resilience strategy.

From the vantage point of a senior risk leader responsible for technology and data risk across a major financial institution, CeFPro’s recent flagship Risk Evolve event enabled me to further reflect on how the practice of crisis simulation has matured – and where it must go next.

The regulatory shift in recent years has been significant. Once focused narrowly on identification and control, the emphasis has now decisively expanded to resilience, response and recovery.

Regulatory initiatives such as the UK’s operational resilience framework and the EU’s Digital Operational Resilience Act (DORA) are sharpening expectations.

These frameworks demand not just proof of continuity planning but also assurance that critical third-party dependencies are rigorously tested under extreme yet plausible scenarios.

Regulators are beginning to look beyond the institutions they supervise directly, aiming to assess systemic resilience across networks of suppliers and service providers.

In doing so, they are relying on firms to act as the first line of defense – a responsibility that cannot be fulfilled with paper-based exercises or outdated assumptions.

To respond to increased regulatory expectations, scenario planning today can no longer be a mere checkbox in a risk management playbook. It has become a dynamic tool to test the limits of organizational resilience under conditions that could fundamentally disrupt critical operations.

The message from supervisory bodies is clear: firms must be able to demonstrate not only how they would withstand a disruptive event, but also how quickly and effectively they can recover.

A significant part of the responsibility now lies in ensuring that scenario planning reflects operational realities. In my experience as a risk leader, I have seen a shift change in how scenarios are designed and run, increasingly involving a more varied set of stakeholders (operations, distribution, etc) and subject matter experts (tech, security, legal, compliance, finance etc) to provide a more cohesive view of the potential threats, impacts and realistic recovery strategies.

Involvement of key stakeholders is critical both in terms of involving those closest to the threat landscape—from cybersecurity teams to technologists – and, critically, external stakeholders such as third-party vendors.

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